Supporting Affected Pet Owners

With HomeSafe ID no longer operational, many pet owners and organisations are left wondering how to ensure microchip details remain accessible for identification and reunification. At Global Micro, we’re offering a straightforward, free solution for affected pet owners, and we’re here to assist rescue groups, vet clinics, councils, and shelters in guiding their clients through this process.

If your organisation has previously used HomeSafe ID or is supporting pet owners who need to transfer their microchip details, we can help. Below, you’ll find key information, resources, and a downloadable form for pet owners to make the transition as seamless as possible.

Not sure if your client’s pet is registered with HomeSafe ID? Click here to check >

Keeping Pets Protected

Don’t let HomeSafe ID’s closure leave pets unregistered. We can assist in ensuring all records remain accessible for reunification.

Simple Registration Process

We offer efficient registration solutions to reduce admin workload, making it easy to manage microchip records for pets in your care.

Seamless Transition

If your organisation previously used HomeSafe ID, we can help ensure pets remain identifiable and their records stay up to date. Contact Us.

Frequently Asked Questions (FAQ)

How can my organisation assist affected pet owners?

You can direct pet owners to complete the HomeSafe ID Re-Registration Form and return it to us. If they are the current registered owner with HomeSafe ID, there is a quick process to have them re-registered. If not, supporting documentation may be required.

What if we have pets in our care registered with HomeSafe ID?

If you are the listed owner with HomeSafe ID (such as a rescue group or council impound facility), you can re-register these pets with us. If ownership has changed since the last registration, we may require additional documentation to verify the transfer.

How can we be sure Global Micro is the right registry for us?

With HomeSafe ID’s closure causing uncertainty, we’re offering tailored support to help organisations transition smoothly, including assistance with outstanding registrations and ongoing solutions to streamline your processes. We’re here to help.

Can my organisation submit registrations on behalf of pet owners?

Yes. If your organisation has multiple clients affected, you can assist by collecting and submitting completed forms in batches. Please ensure each form is fully completed and includes any required documentation before submission.

Can we register our future pets with Global Micro?

Absolutely. We provide tailored registration solutions for vet clinics, councils, and rescue groups. We can also offer additional support for pets previously registered with HomeSafe ID. If you’d like to explore how we can assist your organisation, we’d love to help.

Who can we contact for further support?

Please direct affected pet owners to email us at help@globalmicro.com.au. for assistance. For organisations seeking support, please Email Us Here.